GUIDELINES FOR PURCHASING at NATALIE CHAPMAN:

- Once you have made your purchase you will receive an email of your confirmation of purchase. You will also receive a hard copy invoice with your package. You have 10 days to return or exchange this product from dispatch. 

- NATALIE CHAPMAN does not accept returned goods that are faulty. Please follow below for specific detail:

 * Holes from ripping the tag/label out. Try your garment on fully labelled to ensure the possibility of return.

 * Cleaning problems that you may have incurred. Washing instructions are clearly identified on your garment care label. If you are unable or are unsure how to identify this please contact us. 

- Online shopping is an efficient way to shop. It is important to us that you are happy with your chosen fit and style. We understand there are reasons why you need to return your purchase. You may return your product for the following reasons:

 * Wrong size, send it back to us and we will exchange for another size. Please follow the appropriate return policy.

 * Not happy with the fit? try another option.